Frequently Asked Questions

Have questions about instrument rentals, sales, repairs, or school programs? You’re in the right place! Browse our FAQs to find helpful answers and guidance from our experienced team. If you don’t see what you’re looking for, feel free to contact us directly—we’re always happy to help.

Rentals

We have instruments in all categories of Band and Orchestra instruments:

STRINGS

  • Violin - sizes from "1/16" up to "4/4"
  • Viola - sizes from "11" up to "16.5"
  • Cello - sizes from "1/10" up to "4/4"
  • Acoustic Bass - sizes from "1/8" up to "3/4"

BRASS

  • Trumpet
  • Trombone
  • Baritone Horn (small and full sizes)
  • French Horn (single and doubles)

WOODWIND

  • Flute
  • Piccolo
  • Clarinet
  • Bass Clarinet
  • Oboe
  • Saxophone (Soprano, Alto, Tenor, and Baritone)

PERCUSSION

  • Bell Kit
  • Drum Kit (snare drum)
  • Combo Bell-Drum Kit

As long as you want! We offer rates in monthly increments.

Instrument rental pricing is determined by the instrument group:

Group A - $30.00/month*

Clarinet, Flute, Trumpet, Trombone, Bell Kit, Drum Kit, Combo Bell-Drum kit, Violin, Viola

Group B - $48.00/month*

Oboe, Piccolo, Saxophone (Alto), Cello

Group C - $75.00/month*

Baritone Horn, French Horn (single), Saxophone (Tenor), Acoustic Bass

Group D - $120.00/month*

French Horn (double), Bass Clarinet, Saxophone (Baritone), Bassoon

*sales tax will be added to rental payments

We have affiliates conveniently located throughout in Fairfield County and Westchester Counties:

Click here to see which one is closest to you!

Rental Assurance

For an additional fee per month (not included in the monthly rental payment), we offer a waiver of liability for you in case you damage your rental instrument. You will not be liable for the cost of your instrument, nor for any repair costs or deductibles. However, you WILL be liable for any replacement parts or accessories that came with your instrument that are deemed irreparable or are no longer present. See the following question.

Rental instruments sometimes come with disposable and/or non-disposable accessories. Non-disposable accessories MUST be returned. Otherwise, you will be charged for their replacement cost - even if you opted into the Rental Assurance.

Here is a list of items that you may or may not be charged for:

Non-Disposable (MUST BE RETURNED ALONG WITH YOUR INSTRUMENT):

  • STRINGS - Bow, Bridge, Strings, Tuning Pegs, Tail Piece, End Pins
  • BRASS - Mouthpieces, Slides
  • WOODWINDS - Mouthpieces, Ligatures, Mouthpiece Caps, Cork, End Caps
  • PERCUSSION - (Everything that came with your rental must be returned)

Disposable (not required to be returned):

  • STRINGS - Rosin
  • BRASS - Valve Oil, Slide Oil, Slide Grease, Polish Cloths
  • WOODWINDS - Reeds, Cork Grease, Cleaning Swabs

Other optional accessories that you purchased at the time of your rental, such as books, music stands, extra reeds, shoulder rests, extra rosin, etc., do NOT have to be returned. You bought them, so they're yours!

If you elected the Rental Assurance option for that instrument, you're covered! You won't have to pay ANYTHING. Just bring it in and we'll replace it with a different rental instrument.

Yes! However, we would need to physically inspect your rental instrument to make sure damage has not already been done to it. Therefore, a second trip to the music store will be necessary. This is why we strongly urge customers to make the purchase at time of rental.

Rental Assurance is valid as long as your account is current. Any lapses in payments may result in lapses of coverage. It is non-transferable, non-refundable and cannot be pro-rated. We reserve the right to terminate coverage under excessive loss conditions, or if no Rental Assurance payment has been made for over 30 days.

Exchanges

Yes! Depending on availability, we will try our best to exchange your instrument to a brand of your choosing.

Yes! An instrument type can be changed at anytime (provided the account is up to date). Also, depending on what new instrument you want to switch to, there may be an increase in monthly rental fee.

Repairs

No. All repair work must be done by one of OUR approved technicians.

No. Strings are not covered, even with the Rental Assurance.

Broken bows are covered, but lost bows are not.

Make sure the bow hair is tight (but not too tight!), and rub a sufficient amount of rosin on the bow hair to have the bow hair stick to the strings and create sound. Bows will not produce sound without enough rosin.

Normal wear and tear is acceptable. Worn material edges, loose handles, broken zipper pulls, bow retainers and inner pocket doors do come loose or break from time to time and are generally not something to worry about.

However, If your instrument's case has been abused (e.g. crushed by the car, stepped or sat on, submerged), you are liable for the cost of the case.

Purchasing

The purchase price of your instrument will vary depending on the model and manufacturer. For this info, give us a call, we're always happy to help, and to provide you with a competitive quote!

Why Rental Payments Are Not Applied Toward Purchase

Student instruments—even excellent models from Yamaha, Jupiter, and other respected manufacturers—are designed specifically for beginners. They offer easy response, comfortable handling and dependable durability while students develop proper technique, confidence and a lasting commitment to music.

After approximately two years of consistent playing, most music educators recommend progressing to a step-up, performance-level instrument. These instruments provide:

  • A richer, more mature tone
  • Better projection and resonance
  • Improved intonation throughout the range
  • Greater dynamic and tonal control
  • Faster, more responsive keys or valves
  • Increased flexibility for advanced techniques
  • A more rewarding playing experience

This is why payments from our beginner rental program are not applied toward purchasing the student instrument. Rather than encouraging families to buy an instrument their child may soon outgrow, we keep the initial commitment affordable and help students invest in the right instrument when they are ready to advance.

New for 2026: Step-Up Instrument Rentals

AAA Band Rentals now offers a Step-Up Rental Program featuring performance-level instruments. Eligible students can rent a step-up instrument, and up to one year of rental equity can be applied toward its discounted purchase price.

In other words: rent the student instrument while your child is learning—but when it is time to purchase, invest in the performance-level instrument they can continue growing into. That is the instrument worth buying.

Yes, one year's rental payments of your rental equity can be applied!

Billing

We ONLY ACCEPT credit/debit cards. We require that you supply us with a valid credit card (VISA, MC, Discover, or AMEX) to be charged automatically on the 1 month anniversary date that your rental began.

We do NOT accept other forms of payment, such as cash and check. In our experience, these alternative methods of payment generally caused delays in the billing process or the absence of a paper trail and frustration for customers.

Your monthly billing date will be the same day of the month as the day you began your rental. So if you started renting on January 15th, you'll be billed on the 15th of every month.

*Please keep in mind that these are the dates WE process payments from OUR END. Depending on your card and/or bank, you may see your rental payment be processed 1-3 days later.

You can avoid being billed for the following month if you return before your next billing date. However, we allow a 10-day grace period in case something comes up and you can't return it on time for whatever reason. For example, if your next payment is due on the 1st, you have until the 10th to return the instrument and get your money back.

If your account becomes delinquent, please contact us immediately. The outstanding rental balance is due and expected when the instrument is returned. We do not charge late fees.

Please be aware that Rental Assurance coverage is null and void while an account is delinquent. If the instrument is returned with damage, you will be responsible for the repair costs in addition to the outstanding rental balance.

Because our rentals are month-to-month, you may return the instrument before your next billing date to avoid another monthly charge. We also provide a 10-day return grace period. For example, if your payment is due on the 1st, you may return the instrument by the 10th and receive a refund of that month’s payment.

Once the instrument has been returned, we will not continue billing additional rental payments.

Our primary form of communication with you will be through email. Any emails you receive from "admin@aaabandrentals" MUST NOT be blocked, automatically sent to spam/junk folders, or unsubscribed from. We won't ever send promotional or spammy emails from this address.